Everything your salon needs
One system for the front desk, the chair and the back office. Every feature on this page is on every account, with nothing held back for a bigger plan.
A booking site that is yours, live on day one
Your own address, built from your services, staff and opening hours. Clients book at midnight and the deposit is held before you open.
Includes a consultation and a patch test if you are due one.
Salon software that answers the phone
A menu, a greeting on your opening hours, and voicemail transcribed so you can read it. When you pick up, the client is already on screen.
Calls, texts and email in one thread per client
Every conversation sits on the client record, so whoever is on the desk can pick up where the last person left off.
Every formula kept, visit by visit
Shades, developer, ratios and timings filed on the client, with patch tests tracked per colour line so cover is checked before the appointment.
Deposits, saved cards and no-show fees
Take deposits at booking and payment at the chair. Money pays out to your own bank, and we take no commission on what you charge.
Tap to pay at the desk and at every station
Add as many readers as you have places to take money, each ringing up the same sale as the booking it belongs to.
And everything underneath them
The reference version. If you are comparing systems line by line, this is the page to print.
Website, email & phone - included
Your own website
A booking site goes live at yoursalon.rivo.salon the moment you sign up - your logo, services and hours, no build required. Bring your own domain too.
Your own email
A free yoursalon@rivo.salon address from day one. Send as your salon and have replies land in your Rivo inbox - or connect your existing mailbox.
Your own phone line
Add a salon number and Rivo answers it: a menu or a ring group, an opening-hours greeting, voicemail out of hours. Calls pop on screen with the client’s history and log against their profile.
Booking & calendar
Online booking page
A fast public booking page on your own yoursalon.rivo.salon address - or your own domain.
Smart calendar
15-minute precision, per-stylist columns, drag to rebook, processing-time aware.
Availability engine
Multi-service visits, ‘any stylist’, gap reduction and auto-move to fit more in.
Rooms, chairs & equipment
Tie a service to the room, basin or machine it needs. A slot is only offered - online, or in the availability search at the desk - when everything it needs is free.
Waitlist
Keep a standby list of who is waiting, what for and which stylists will do. When a cancellation leaves a gap, drop one of them straight onto the calendar.
Colour work, patch tests & consultations
Patch tests that know your colour lines
Keep a list of the lines you use, each with its own validity in months. Rivo works out whether a client’s test still covers the line you’re about to use, and flags it before the appointment - not after.
Colour formula history
Every visit’s formula filed on the client: shade, developer, ratio, quantity, technique, development time and how it turned out. The next stylist can repeat it exactly.
Before & after photos
Take photos at the chair and file them on the client, tagged before or after, alongside the formula that produced them.
Forms & consultations
Build your own consultation, consent and patch-test forms. Send them by link or fill them in at the chair, and they file straight onto the client.
Consultation kiosk
Turn the salon iPad into a locked-down kiosk: the client finds their name, fills the form in and signs it. It takes a staff PIN to get back out.
Allergies & alerts
Allergies, notes and per-service prompts surface where they matter - on the client, on the appointment, and when you book them in.
Balayage + gloss
Nina · chair 2The till & payments
Point-of-sale till
A touch-first till with a keypad, built for an iPad at the desk. Add services and retail, take the money, done - and because the sale and the booking are the same record, nothing needs reconciling later.
Split payments & tips
Take a sale across as many tenders as you need - part card, part cash, part voucher, part credit. Tips can be split across the stylists who did the work.
Discounts, receipts & cash drawer
Discounts with a reason attached, receipts texted to the client as a link (or printed), and a cash-drawer button that needs a PIN and logs who opened it.
Card payments & deposits
Take deposits online and payments in person, including saved cards.
Apple Pay & Google Pay
One-tap deposits with the wallet clients already use - fewer abandoned bookings.
Card terminal
Tap-to-pay on a card reader, with save-card-on-tap for no-shows and fees.
Deposits at booking
Ask for a deposit - a fixed amount or a percentage - when the client books. It’s held against their appointment and comes off the bill at checkout.
Cancellation & no-show fees
Set your notice periods and charges once. Rivo works out the fee and takes it from the deposit, then account credit, then the saved card.
Gift vouchers & retail
Sell and redeem gift vouchers by amount or by service, and sell retail products with stock counts and cost prices at the same till.
Clients & messaging
One inbox for everything
Texts, email and calls for each client, together in one conversation view.
Free email reminders
Send confirmations and reminders by email at no cost - keep paid SMS for when it matters.
Your own wording
Edit the text and email your salon sends - confirmations, reminders, cancellations - per channel, in your own voice.
Client profiles
Visit history, notes, allergies, patch tests, photos, formulas and spend in one place.
Rebooking nudges
Set a rebooking interval per service. Anyone who’s due and has nothing booked gets a nudge, automatically.
Account credit
Hold credit on a client’s account and spend it at the till - with a report of what’s been issued, spent and is still owed.
What a rebooking rhythm is worth
Every service carries its own interval, so Rivo knows when someone is due. Drag it and see what one client is worth over a year.
Phone, reception & the front desk
Auto-attendant
“Press 1 for bookings…” - record or type the menu, and each key rings the people you choose.
Ring groups & hours
Ring several phones at once or one after another, and only during your opening hours or a chosen stylist’s shift. Choose what happens the rest of the time.
Voicemail, written down
Out-of-hours and unanswered calls take a voicemail. Rivo transcribes it and raises it as a notification, so you can read it without listening.
Missed-call text-backs
A missed call can text the caller straight back, so a booking doesn’t walk away while the desk is busy.
Enquiry console
Answer the phone without leaving the calendar: prices across stylists, a stylist’s day, salon info, vouchers, policies and your FAQ - and text the caller the answer.
Tasks & reminders
Front-desk jobs with a due date, assigned to whoever should do them, repeating if they should. Link one to an appointment and it shows on the booking.
Team, sites & reporting
Rosters & permissions
Per-stylist working hours, time off, and granular permissions.
Multiple locations
Run several sites as one salon group, with per-location hours and staff.
HR, leave & absence
Clock-in and timesheet approval, holiday requests with balances against your leave year, a team absence calendar and sickness patterns.
Commission & chair rent
Salon-paid, commission or chair rent per stylist - with service and retail rates, recurring deductions, and a report of what each one earned you.
25 reports
Cash up, day sheet, service and retail sales, deposits and vouchers still owed, rebooking rate, clients you haven’t seen for a while, cancellation recovery, and demand against the cover you’ve rostered.
PIN-protected till
A PIN lock for shared screens, with audited reveals of client contact details.
The Rivo difference
Owner community
Swap advice with other salon owners, right inside the app.
Rivo Chat
Message the Rivo team from inside Rivo. We already know who you are and which salon, so there’s no back-and-forth to get started.
Feature voting
Suggest and upvote features. The roadmap is yours to steer.
All of it, on every account
Free for 14 days, no card needed to start.
Wondering about price? See what it costs for your team.